Frequently Asked Questions
Our Products
Where are your treats made?
Uncle Pawlies treats are made in small batches by us in our Johnstown, Ohio kitchen.
Where are your ingredients sourced?
Our high quality real food ingredients are sourced locally and regionally with the exception of bananas and coconut oil.
Do you add salt or sugar?
No salts or sugars are added to our treats.
Do Uncle Pawlies treats need refrigerated?
Our treats don’t require refrigeration and should last for several months in the sealed bag. Best buy dates are printed on every bag.
What does air dried mean?
Air dried slowly and gently from raw ingredients while preserving the vital nutrients.
What are the advantages of limited ingredients?
Not having a long list of ingredients allows the customer to better control what their pet eats.
Do you sell in stores?
Shipping and Wholesale
When will my order ship?
Your order will be headed to your pup within 3-5 business days - we’ll notify you when it’s been shipped.
Do you offer wholesale?
We do offer wholesale. Please contact us.
Returns
Return Policy
If your product arrives damaged please contact us.