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Frequently Asked Questions

Our Products

Where are your treats made?

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Uncle Pawlies treats are made in small batches by us in our Johnstown, Ohio kitchen.  

Where are your ingredients sourced?

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Our high quality real food ingredients are sourced locally and regionally with the exception of bananas and coconut oil. 

Do you add salt or sugar?

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No salts or sugars are added to our treats. 

Do Uncle Pawlies treats need refrigerated?

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Our treats don’t require refrigeration and should last for several months in the sealed bag. Best buy dates are  printed on every bag. 

What does air dried mean?

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Air dried slowly and gently from raw ingredients while preserving the vital nutrients. 

What are the advantages of limited ingredients?

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Not having a long list of ingredients allows the customer to better control what their pet eats.  

Do you sell in stores?

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Visit our retailers page to see where to find us. Or if you are a retailer, visit our wholesale page for business opportunities

Shipping and Wholesale

When will my order ship?

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Your order will be headed to your pup within 3-5 business days - we’ll notify you when it’s been shipped. 

Do you offer wholesale?

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We do offer wholesale. Please contact us.

Returns

Return Policy

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If your product arrives damaged please contact us.

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